At All For Life, we are committed to maintaining a safe and secure shopping environment for all customers. This policy outlines how we handle fraudulent activity, payment disputes, and chargebacks.
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1. FRAUD PREVENTION
To protect both our customers and our business, all orders are subject to fraud screening and verification checks.
We reserve the right to:
• Request additional verification (such as ID or payment confirmation)
• Contact customers to confirm order details
• Cancel or hold any order flagged as high-risk
Orders that fail verification may be automatically canceled and refunded.
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2. ORDER VERIFICATION
In some cases, we may require customers to provide:
• Proof of identity (such as a valid ID)
• Confirmation of billing details
• Verification of payment method ownership
Failure to provide requested information within a reasonable timeframe may result in order cancellation.
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3. FRAUDULENT TRANSACTIONS
We take fraudulent activity seriously. Any attempt to use:
• Stolen credit cards
• Unauthorized payment methods
• False billing/shipping information
may result in:
• Immediate order cancellation
• Reporting to relevant authorities
• Blocking future transactions from the user
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4. CHARGEBACK POLICY
Before initiating a chargeback, we strongly encourage customers to contact us at:
help.allforlife@outlook.com
Most issues can be resolved quickly through our support team.
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5. CHARGEBACK INVESTIGATION
If a chargeback is filed, we will provide evidence to the payment provider, including:
• Order confirmation and transaction details
• Shipping and delivery confirmation
• Customer communication records
• IP address and fraud screening results
False or abusive chargebacks may be disputed to the fullest extent.
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6. NON-DELIVERY CLAIMS
If a package is marked as delivered by the carrier, it is considered fulfilled.
We are not responsible for:
• Incorrect shipping addresses provided by the customer
• Lost or stolen packages after confirmed delivery
However, we will assist in contacting the carrier to help resolve the issue.
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7. UNAUTHORIZED CLAIMS
If you believe a transaction was unauthorized, please contact us immediately.
We will work with you to investigate and resolve the issue before escalation to a dispute.
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8. ABUSE OF DISPUTES
Customers who file false claims or abuse the chargeback system may be:
• Restricted from future purchases
• Reported to payment processors
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9. CONTACT INFORMATION
For any concerns regarding fraud or disputes, please contact us:
📧 help.allforlife@outlook.com
Our team aims to respond within 24 business hours (Monday – Friday